Privacy Policy for Wooloom.com

Wooloom Privacy Policy

Welcome to Wooloom! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wooloom.com (the “Site”) or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Site:

A. Personal Information You Provide Directly:

Identifiers: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, email address, and phone number.
Payment Information: We collect payment information, such as your credit or debit card number, at the time of purchase. This information is processed directly by our secure payment processors and is not stored on our servers.
Account Information: If you create an account, we collect your login details and any other information you provide in your profile.
Communications: If you contact us for customer service or inquiries, we collect the contents of that communication.

B. Information Collected Automatically:

Device Information: We automatically collect information about the device you use to access our Site, including your IP address, browser type, operating system, and time zone.
Usage Data: As you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, “and details on how you engage with the Site” We collect this information using cookies, log files, web beacons, and other tracking technologies.

2. How We Use Your Information

We collect this information for the following purposes:

To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
To Communicate With You: To reply to your questions, offer customer support, and share essential account-related updates.
For Marketing and Advertising: With your permission where required by law, to send you marketing communications about our products, promotions, and news we think may interest you.
To Improve Our Site: To analyze how customers use the Site, to improve our website functionality, product offerings, and user experience.
· For Security and Fraud Prevention: To screen our orders for potential risk or fraud, and to protect the security of our Site and business.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you, such as payment processors, shipping carriers, and analytics providers. These parties are required to maintain the confidentiality of your information.
Legal Compliance: We may disclose your information where required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
Business Transfers: In the event that Wooloom is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can set your browser to reject all cookies or to alert you when a cookie is being sent. However, if you disable cookies, certain features of our Site may not work as intended.

5. Your Rights and Choices

Depending on where you’re located, you may have specific rights regarding your personal information:

Access and Correction: You can access and update your personal information through your account settings on our Site.
Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email we send.
“Do Not Track”: Our Site does not currently respond to “Do Not Track” signals from browsers.
Data Deletion: You may request that we delete the personal information we hold about you. Please contact us using the details below to make such a request.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill any legal, accounting, or reporting requirements.

7. Children's Privacy

Our Site is not meant for individuals under 16 years old. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Transfers

Your information may be transferred to and stored on servers outside of your state, province, country, or other legal jurisdiction, where data protection laws may vary. By using our Site, you consent to this transfer.

9. Security

We implement commercially reasonable administrative, technical, and physical security measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is fully secure, and we cannot guarantee complete security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will inform you of any changes by posting the updated Privacy Policy on this page and revising the ‘Last Updated’ date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Social Media:

Stay connected with us on social media for updates and promotions:

Instagram: @hellowooloom
Facebook: hellowooloom
Twitter: @hellowooloom
Telegram: hellowooloom
Threads: @hellowooloom